Shipping policy

Thank you for shopping with Grit and Gear Outfitters,

This policy explains how we process, ship, and deliver orders placed through our store.

Shipping Locations

  • We ship to addresses in the United States.

Order processing Time

  • Orders are normally processed within 1-3 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will normally begin processing on the next business day.

Estimated Transit Time

  • After your order has been processed and shipped, estimated transit time is 3 - 7 working days

Estimated Delivery Time

  • The estimated total delivery time is: Processing time + Transit time
  • For most orders, this means approximately 4 - 10 working days.
  • Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, severe weather, public holidays, or other circumstances outside our reasonable control.

Shipping Cost

Standard shipping is free on orders shipped within the United States.

Order Tracking 

  • When tracking is available, customers will receive tracking information after the order has shipped.
  • Please allow some time for the carriers tracking system to update after receiving the tracking number.

Delivery Address

  • Customers are responsible for providing a complete and accurate shipping address during checkout.
  • If you notice an error in your shipping address, contact us as soon as possible at info@gritandgearoutfitters.com
  • We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed Orders

  • If your order has not arrived within the estimated delivery period, please check the tracking information first.
  • If you still need assistance, contact us with your order number so we can review the shipment details.

Lost or Damaged Shipments

  • If your order appears to be lost during shipping or arrives damaged, please contact us at info@gritandgearoutfitters.com with your order number and relevant details.
  • We will review the situation and provide assistance based on the circumstances and our applicable store policies.

Returns

  • Shipping related returns and refunds are handled according to our Return & Refund Policy.
  • Please review that policy for information about return eligibility, return shipping costs, refund processing and return instructions.

Contact Us

If you have questions about shipping or delivery, please contact us:

Grit and Gear Outfitters

Email: info@gritandgearoutfitters.com

Phone: +1(336) 317-3988

Mail and support: 204B Eastchester Dr, High Point, NC 27262, United States